30 NIGHT COMFORT GUARANTEE POLICY

We are so confident that you will love the comfort of Letto adjustable bed that if within 30 nights you are not completely satisfied, we will refund the cost of your mattress.

1. Claims on the 30 Night Comfort Guarantee must be made within 30 nights of purchase. We will not accept any claims that are made outside of this period. Mattresses are only able to be refunded after they have been slept on for 25 nights and before 30 nights from the date of your delivery.
2. This guarantee does not apply to second hand mattresses.
3. The mattress must be purchased together with a Letto adjustable bed, package deal and not on its own.
4. Cost for returning the mattress to Letto is at a customer’s expense and must comply with our couriers terms of carriage. These charges and conditions may vary from location to location and will be confirmed by us at your request. Alternatevelly, the mattresses can be donated. 
5. Limit of two mattresses refund within the 30 Night Comfort Guarantee period.
6. This guarantee does not apply when the customer has changed their mind, made a wrong size selection or found the goods elsewhere.
7. The 30 Night Comfort Guarantee is a comfort guarantee, not a return and refund guarantee.